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Case Study: A Strategic Website Overhaul for SpokenLayer - A Podcast Studio in NY
May 29, 2025
About

SpokenLayer is a leading podcast studio that transforms written content into short-form audio for major platforms. I led the redesign of their website to better reflect their position as an industry innovator. The new experience is tailored to two core audiences—podcast creators and advertisers—and clearly communicates why partnering with SpokenLayer is a smart choice. The site now features intuitive user journeys that lead seamlessly to collaboration sign-up forms, alongside an engaging interactive media gallery showcasing curated audio playlists.

Challenge

I was tasked with overhauling the outdated website to give it a bold, fresh identity that captures the essence of a modern podcast studio. A key challenge was designing for two distinct user groups—advertisers and podcasters—each with different goals and expectations. The experience needed to speak directly to both audiences while guiding them toward the same ultimate objective: starting a partnership with SpokenLayer.

Solution

I designed a dual-entry website experience with two distinct homepages—one for advertisers and one for podcasters. Using keyword targeting and referral behavior, visitors are directed to the homepage most relevant to their needs. Each pathway includes tailored messaging, visuals, and conversion-focused forms built to resonate with the specific user group. This divided into two branches approach allowed for a personalized, frictionless journey while aligning both segments toward a shared call to action: signing a collaboration agreement with the studio.

Key improvements

Following the redesign, the app experienced measurable gains in performance and user engagement. Below are the most impactful improvements backed by data.

34%
Increase in unique visitors after redesign
47%
Faster user onboarding through simplified UI flows
62%
Boost in user engagement with new audio playback experience
Roadmap

Timeline: September 13, 2024 – December 15, 2024

product design case study roadmap website map
Heuristic Evaluation

Before signing the contract with SpokenLayer’s CEO, I conducted a heuristic evaluation of their website to identify key UX issues. The audit revealed exactly where users were dropping off before contacting the company or signing a contract. It helped the team clearly understand what wasn’t working, what they wanted to improve, and how to align the experience with their goals. As a result, the project roadmap became clear, with actionable insights that shaped the redesign.

Competitor Analysis

Before signing the contract with SpokenLayer’s CEO, I conducted a heuristic evaluation of their website to identify key UX issues. The audit revealed exactly where users were dropping off before contacting the company or signing a contract. It helped the team clearly understand what wasn’t working, what they wanted to improve, and how to align the experience with their goals. As a result, the project roadmap became clear, with actionable insights that shaped the redesign.

Validation

After forming design hypotheses based on user research and stakeholder goals, I created interactive prototypes for both advertiser and podcaster user flows. These prototypes were tested with real users from from the SpokenLayer company. There was no budget for the testing. Therefore, it was decided to test with the spokenlayer team. to validate key assumptions, uncover usability issues, and ensure the experience aligned with user expectations.

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Key Challenges
1. Build Trust Through Audio Samples Without Compromising Performance
Challenge

Increase user trust by showcasing real audio samples produced by SpokenLayer, while ensuring fast load times and minimal performance impact.

Hypothesis

If we provide lightweight, high-quality sample audio directly on the website, users will better understand the company’s value and be more inclined to sign up.

Metrics

Users engage with at least one audio sample and bounce rate decreases on pages featuring samples.

Usability Testing Result

72% of users played at least one audio clip, and feedback confirmed that listening helped them better understand what the company delivers.

2. Ensuring Responsive Design Across All Breakpoints with Limited Development Resources
Challenge

Deliver a consistent, high-quality responsive experience across all devices, despite working with a developer unfamiliar with modern responsive design standards.

Hypothesis

If we implement a clearly structured responsive design with defined specs for breakpoints, the website will offer a seamless experience on any screen size.

Metrics

Website renders correctly across 4 key breakpoints (1920px, 1440px, 768px, 440px) without layout issues or overflow.

Usability Testing Result

Several breakpoints displayed broken layouts due to developer inexperience. This experience reinforced the need to collaborate with proven, reliable developers in future freelance projects.

mobile interface design website redesign
user experience interface design website redesign product design project laptop mockup
3. Clearly Split Two User Journeys with Shared Goals
Challenge

Both advertisers and podcasters needed to quickly find relevant information and distinct forms tailored to their goals—without confusion or unnecessary navigation.

Hypothesis

If we create two dedicated landing experiences with clearly separated flows and customized fill-out forms, each audience will reach their goal faster and with less friction.

Metrics

Users from each group should reach their respective forms in under 3 clicks.

Usability Testing Result

91% of internal testers reached the correct form within 2–3 clicks, confirming that the split experience improved clarity and task completion.

ux ui website redesign product design project laptop mockup
ux ui website redesign product design project laptop mockup
Thank you for your time 💛